CNET: Malfunction, not iPad, played greater role in Galaxy returns

Link: CNET: Malfunction, not iPad, played greater role in Galaxy returns

“The study, conducted last year at 30 Best Buy stores in New York, Los Angeles, and Florida to determine why consumers were returning the tablet, found that

  1. 25 percent of the returns cited malfunctions such as browser freezes, lack of screen sensitivity, and poor Wi-Fi connectivity.
  2. Another 17 percent cited issues such as screen lagging, short battery life, and inability to sync with PCs.
  3. Ten percent returned the tablet because they found Google’s Honeycomb operating system difficult to use,
  4. while 9 percent were exchanges for iPad 2s.
  5. Some 8 percent were frustrated by a lack of support for apps such as Hulu, Netflix, or Skype,
  6. while only 6 percent cited insufficient speed and performance for their return.”

น่าสนใจ และ ไม่รู้ว่า survey เค้าถามด้วยหรือเปล่าว่า ไปซื้อ Galaxy ทำไมตั้งแต่แรก?